When is money collected?
You will not get charged until a host as accepted your request. A host has up to 48 hours to respond to your request. At that time the booking will cancel and your card will not get charged for that request.
As a host, when does money get transferred to my bank account?
Money will transfer to your account 24 hours after the start of each booking. The process of the transfer may take a couple of business days for your bank to process the payment.
What is a "guest service fee"?
FoggyTrail charges a transactional guest fee for using the platform. The fee is 9% of the listing price and is charged to the guest. The value of the guest service fee will be displayed on the booking payment form.
How long does a Host have to confirm/reject a booking request?
A host has 48 hours to confirm or reject a request.
What information is made publicly available?
What happens if I need to cancel a booking?
As a host and as a guest you can cancel at anytime. As a guest you may incur a cancellation fee imposed by the host. See our cancellation policy for more information.
What is a "host fee"?
Credit card companies and payment systems charge a transactional amount. A host fee is used to cover these charges. The host fee is 3% and will be automatically deducted from the transferred amount to your bank account.
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